![]() I was able to confirm that if I took a photo, switched the setting back to "Automatic", then reconnected my phone, the import process would fail with the error message. ![]() , which led me to suspect HEIC or image formats being the problem (again), especially in light of (1). These consisted of iPhone screenshots and some low-res close-ups of stuff. I noticed that while importing fails when the setting is set to "Automatic", certain photos do get imported. If storing HEICs make you sad, I believe you can go to Settings > Camera > Formats and toggle it over to "Most Compatible", so future photos will be in JPEG.ĭropbox app on OS X: Stable Build 49.4.68 I'm not a big fan of this HEIC format, but eh, at least I have importing now. Note: This might transfer your current photos as HEIC files instead of JPEGs. After doing this, I reconnected my iPhone and importing worked. At the very bottom, toggle " Transfer to Mac Or PC" from " Automatic" to " Keep Originals". Quickly access the files or photos you need at your next meeting or for. I might have a fix (or at least a better workaround than using the "Image Capture", since that doesn't use the same naming format as Dropbox and you might end up with duplicates once importing works again - at least I get file like "IMG_9365.JPG" instead of "yyyy-mm-dd hh:mm:ss.jpg"). Fantastical works seamlessly across your Mac, iPad, iPhone, and Apple Watch. Most of these steps don't have to be repeated on subsequent uses.Īs I mentioned, I'm not thrilled with this "workaround," but I suppose it will do until Dropbox engineers get around to fixing what is obvious problems. Click on the "Import" or "Import All" button and it will import.Select Other -> Dropbox -> Camera Uplpads in the "Import To" dropdown.(You might want to click the box that says "delete after import" or "Keep originals" at the lower left of the app.).Select those which have not been imported. The images from your phone will pop up in the main window of the app.When it comes up, select your phone from the interface on the lefthand side of the app.Go to the Spotlight Search (top righthand side of your computer) and type "image capture".The application "Image Capture" which apparently comes with Macs - who knew? - can act as a "middleman" in the process to transfer images to Dropbox. Thought I'd share it here for those who might benefit: I got a solution that worked for me from Dropbox Support.
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